Christmas and New Year support information

22 Dec 2025
A man in a blue suit, light shirt and patterned tie smiles at the camera against a plain dark background.

Over the Christmas period my office will be running with limited staff. Emails will be checked once a day to make sure urgent casework is dealt with, but non urgent queries will be picked up in January.

I know that Christmas can be a difficult time for many people. If you need urgent help over the festive period, please use the information below.

In an emergency

If you are in immediate danger, always call 999.

Mental health support

If you are struggling and need someone to talk to, support is available at any time.

The Samaritans are available 24 hours a day, 7 days a week.
Call 116 123.

The Mind in Somerset Mindline is also available 24 hours a day, 7 days a week.
Call 0800 138 1692 or 01823 276892.

Domestic abuse

If you are experiencing domestic abuse or need urgent support, help is available.

You can contact Refuge on 0808 2000 247 or visit
https://refuge.org.uk

You can also contact the Somerset Domestic Abuse Service between 8am and 8pm, 7 days a week, on 0800 69 49 999.

Homelessness

If you are homeless or at risk of becoming homeless this Christmas, support is available through NHS Somerset’s Homeless and Rough Sleeper Nursing Service.
More information can be found here:
https://www.somersetft.nhs.uk/hrsns/

Flooding and water issues

For flooding, river pollution or other water related issues, please contact Wessex Water for help and advice:
https://www.wessexwater.co.uk/help-and-advice

Roads, waste and local services

For issues such as roads, pavements, streetlights, abandoned vehicles, waste collections or environmental concerns, please report these directly to Somerset Council via their website.

Somerset Council can also help with housing support, cost of living advice, school places, home to school transport and special educational needs.

Contacting my office

If your issue is urgent and not covered above, you can still email me at
adam.dance.mp@parliament.uk

Please be aware that non urgent casework will be dealt with in January.

If you know someone who may need this information over the festive period, please do share it with them.

I wish everyone a safe and peaceful Christmas and New Year.

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